Kendra scoops up ‘Best Service and Maintenance Provider’ at the 2023 BCIA Awards
We’re ‘best service and maintenance’ champions!
Once again, we’ve won ‘Best Service and Maintenance Provider’ at the prestigious BCIA Awards. The awards ceremony, which took place in May 2023, is the biggest event in the BEMS calendar. Attracting top industry talent from across the UK, BEMS professionals battle it out for ten distinct award titles.
We had some tough competition, so to be shortlisted for all three award categories we entered was fantastic. We were finalists for: Energy Management, Young Engineer of the Year and – of course –Best Service and Maintenance Provider.
The Best Service and Maintenance Provider Award goes to the company that best demonstrates outstanding customer service. So, to be singled out for this award not once but THREE times in the last eight years is a real testament to our customer-led teams.
New and prospective customers can therefore rest assured that with Kendra, they’ll be in the most capable hands.
How did we win Best Service and Maintenance Provider?
This year, we showcased some of the work we’ve been doing with the University of Bristol. Since being awarded a services contract in 2018, we’ve supported the university with PPM and numerous other projects; from lifecycle upgrades and energy efficiency strategies to the creation of bespoke graphics.
What made us a standout candidate for this award is our personal, collaborative approach to customer service, allowing us to gain meaningful insights into customer wants and needs.
We worked closely with the university to create a futureproofed system, which can be adapted and tailored to suit its ever-evolving needs. Our bespoke graphics and design work gave the university an extremely in-depth look at system performance. Here’s what the university had to say about us:
“Kenda Energy Solutions is a reliable, valuable partner to the University of Bristol and has been for the past 5 years. Its services have helped keep the university’s energy needs running smoothly and efficiently.
All of Kendra’s technicians are highly experienced and qualified. They can handle any type of maintenance or repair.
Kendra has been very proactive in keeping up with the ever-changing energy landscape. It is always looking for ways to improve its services and technology. Kendra has proven its agility and adaptability on numerous occasions, from its work on transitioning from legacy systems, such as SIGMA and Satchwell, to moving from Trend 963 to IQ Vision.
All of Kendra’s work has been a vital enabler to the university’s vision and strategy around challenges, such as carbon net zero and creating a world-class campus. The University of Bristol is grateful for Kenda’s dedication and commitment to providing quality service and maintenance”.
We’re no stranger to winning big at the BCIA Awards
We’ve won four awards over the last eight years:
- Best Service & Maintenance Provider BCIA Award 2023
- Best Service & Maintenance Provider BCIA Award 2020
- Smart Buildings BCIA Award 2020
- Best Service and Maintenance Provider BCIA Award 2015
We’ve also been finalists in multiple categories, including:
- Young Engineer of the Year
- Engineer of the Year
- Apprentice of the Year
- Energy Management Award
- Smart Buildings Award
- Best Service and Maintenance Provider
What does our ‘best service and maintenance’ title mean for you – our customers?
You’ll get award winning service
You can be safe in the knowledge that you’ll get the best possible service from Kendra. Evidenced by the fact we’ve been crowned Best Service and Maintenance Provider three times by our leading industry body – the Building Controls Industry Association (BCIA)
You’ll get a truly collaborative partnership
Your team will be an extension of our own. We’ll take the time to truly understand your needs and processes so that together, we can deliver the best solutions for your business.